Effective Date: 05/01/2025

 

At ExcelHeron AI Academy™, a subsidiary of ExcelHeron Consulting, LLC, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, enroll in our courses, or interact with our services.

1. Information We Collect

We may collect and process the following types of information:

Personal Identification Information
(e.g., name, email address, phone number, company name, job title) — collected when you register for courses, book a session, or contact us.

Payment Information
Processed securely through trusted third-party payment providers like Stripe or PayPal. We do not store or have access to your full credit card details.

Usage Data
(e.g., IP address, browser type, device information, pages visited, time spent) — collected automatically through cookies and analytics tools to improve website performance and user experience.

2. How We Use Your Information

We use the data we collect to:

• Provide, operate, and improve our services

• Process enrollments and transactions securely

• Respond to inquiries and provide customer support

• Send important updates, newsletters, and promotional content (with your consent)

• Personalize your learning experience and recommendations

• Analyze website usage and optimize our content and design

• Comply with legal, regulatory, or tax obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal data.
However, we may share your information with trusted third parties when necessary, including:

• Payment processors (e.g., Stripe, PayPal)

• Service providers who assist with hosting, marketing, analytics, or communication

• Legal authorities, when required by law

All third parties are required to maintain strict confidentiality and security of your data.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Remember your preferences and login sessions

• Analyze user activity to improve our website and services

• Deliver relevant offers and training content

You can manage or disable cookies anytime through your browser settings.

5. Your Rights & Choices

Depending on your location, you may have certain rights over your personal data, such as:

• Accessing and receiving a copy of your data

• Correcting inaccurate or incomplete information

• Requesting deletion of your personal data

• Restricting or objecting to certain types of processing

• Withdrawing consent at any time (for marketing communications)

To exercise your rights, please contact us using the details below.

6. Data Security

We take your security seriously.
Our website uses HTTPS encryption, and all payments are processed via PCI-compliant systems.
We regularly update our systems to protect against unauthorized access, disclosure, or misuse of your information.

7. Third-Party Links

Our website or online courses may include links to external websites.
Please note that we are not responsible for the content or privacy practices of those third-party sites.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
All updates will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

📩 Email: support@excelheron.com
🌐 Website: www.excelheron.com
🏢 Address: Maryland, USA